Can I place a rush order?

FedEx 2-Day or FedEx Priority Overnight are available as shipping options. Alternatively, you can place an online order and then print the INTERLOCKS Gift Promise to give the recipient while you await the Gift Card in the mail.

Can I redeem an INTERLOCKS Gift Card online?

No, gift cards are redeemable at INTERLOCKS only for services and products in our Beauty Apothecary.

What form of payment can I use online?

We accept American Express, Visa, MasterCard and Discover.

Do you accept Paypal?

No.

When will my order be shipped?

Please see the Shipping Your Gifts section below for information regarding the completion of your online order.

Can I ship the gift to someone other than myself?

Yes. By completing the Ship To section, the Gift Card will be mailed to that name and address. Please be sure to verify the address is correct.

Can the To & From sections on the Gift Card holder be left blank? I want to write the names myself.

Yes. Please instruct us in the “Notes about your order” section of your order. Unless you tell us to leave To & From blank, we will write the “Bill To” and “Ship To” names on the Gift Card holder.

Can the gift be mailed in an unmarked envelope?

Yes. But please keep in mind that the shipping envelope will have no return address should it not reach the intended recipient. INTERLOCKS is not responsible for lost or stolen gift cards.

Can a notecard be enclosed with my gift?

Yes. When placing your order, you will be given the option of writing a very brief message to the recipient. There is a 140-character limit.

Can a service gratuity be added to a Gift Card?

No. We are not able to include gratuity as part of a Gift Card.

Can I place a phone order?

Yes. To place a phone order by credit card, please call 978-465-3010 seven days a week during our normal business hours.

Can I place an order online but pick up the gift at INTERLOCKS?

Yes. Please choose “Pick Up Mon-Fri” when checking out.

How secure is the INTERLOCKS shopping experience?

You can shop at interlockssalon.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards safely and securely for INTERLOCKS clients. We do not accept Paypal.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks.

The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

Interlockssalon.com is registered with the Authorize.Net Verified Merchant Seal program.

Handled with Care

We handle your Gift Card order with great care, knowing your gift needs to arrive on time. We make every effort to make this happen, relying on the professional services of the U.S. Postal Service and FedEx Express Service. We complete orders within 24 hours Monday through Friday, mailing by 3 p.m. Eastern Standard Time. Orders placed after 3 p.m. EST are filled the following weekday. Orders placed on Saturdays and Sundays are filled the next Monday or business day, whichever comes first. FedEx does not pick up in our area on weekends. Orders placed on a holiday are filled the next weekday or business day.

In a Rush?

FedEx 2-Day or FedEx Priority Overnight are available as shipping options. Alternatively, you can place an online order and then print the INTERLOCKS Gift Promise to give the recipient while you await the Gift Card in the mail.

Shipping

We mail all Gift Card orders, unless instructed otherwise, via the U.S. Postal Service’s standard, first-class mail. We do not offer tracking for this shipping option. Standard first-class mail generally arrives in 1-3 business days. Please visit the USPS website for information on the postmaster’s delivery services in your area.

Shipping Costs: U.S. Postal & FedEx

FREE Shipping per each Gift Card ordered and shipped via U.S. Postal Service, standard first class mail.

$26 per order shipped via FedEx 2-Day. Weekday afternoon delivery only. No morning, weekend, or holiday delivery. No Saturday or Sunday pickup. Order by 3 p.m. EST Mon-Fri.

$48 per order shipped via FedEx Priority Overnight, including Saturday delivery. No Saturday or Sunday pickup. No Sunday delivery. Order by 3 p.m. EST Mon-Fri.

Please visit the FedEx web site for information regarding overnight delivery in your area.

Overnight Delivery

Please refer to the shipping costs listed above. Should you need additional information regarding overnight delivery in your area, please visit the USPS and FedEx web sites before choosing your shipping option. Please note that FedEx does not offer pickup in the greater Newburyport area on Saturdays and Sundays.

Tracking Your Shipment

Our shipping service with USPS first-class mail does not offer a tracking number. If you need to track your package, we recommend choosing FedEx. To track a shipment, visit FedEx.

Email assistance

We are happy to assist you. Click here to fill out our contact form and we will reply to your inquiry within 48 hours.

Phone orders

To place a phone order by credit card, please call us at 978-465-3010 during our normal business hours.

Thank you for choosing INTERLOCKS for all your gift-giving needs.

Print a PDF version of the Gift Promise, which you can print as you would any document. Please note you will need free Adobe Acrobat Reader software to open and print your Gift Promise (available here).